Operations Manager (Call-Center)

We have an exceptional and challenging opportunity for an Operations Manager for a global company’s 300-seat call-center in Saitama (Shintoshin train station).

This is a perfect role for an experienced operations manager who wants to strengthen his or her knowledge and skills within a very professional and globally successful environment.


This position’s responsibilities include:

• Directing all activities associated with the 300-seat call-center’s operations, including developing and implementing system policies and procedures.

• Establishing performance and service standards.

• Developing and implementing processes for operational improvements to enhance the efficiency and effectiveness of operations.

• Ensuring the call-center achieves productivity, service, and quality standards.

• Developing call-center budget and cost controls.

•All other duties as assigned by the Strategic Business Unit Manager.


Our client is a world leading business process enterprise. Our client’s services, technology, and expertise, enable workplaces from small businesses to large global enterprises to operate more effectively and focus more on what matters most: the real business. Our client provides IT outsourcing services, including data processing, healthcare solutions, finance support, transportation solutions, and customer relationship management services, to commercial and government organizations in more than 160 countries.

The successful candidate will be educated to degree-level or Masters level, with strong communication and management skills, and extensive experience in managing operations for a business such as a 300-seat call-center.

For interested candidate please provide your English and Japanese in word document version resume to rysmel@venturejapan.com.

English Level                         Fluent (TOEIC 865-)
Japanese Level                      Native Level
Salary                                   JPY - Japanese Yen JPY 12000K Over
Other Salary Description       Commuting/Transportation Allowance, Social Insurance
Holidays                               Five-Day Workweek, Paid Holidays, Sick Leave, Child-care Leave

Excellent Opportunity -"Strategic Business Unit Manager"

We have an excellent and challenging opportunity for a Strategic Business Unit Manager (General Manager) for a global company’s call-center business unit in Saitama (Shintoshin train station).

This is a perfect role for an experienced business manager who wants to strengthen his or her knowledge and skills within a very professional and globally successful environment.

This position’s responsibilities include:

• Managing a large client account to ensure profitability and customer satisfaction.
• Overseeing and managing all operations of the business unit, including:
• Setting-up a 320-person call-centre in Sendai City.
• Overseeing the operation of the call-centre, with overall responsibility for service delivery, sales, operations, IT, HR, and facilities.
• Profit and loss responsibility and overall control of planning, staffing, budgeting, managing expense priorities, and implementing changes to methods of the business unit.
• Providing budget analysis, labor planning, problem resolution, and coordination of activities between client and company personnel.

Our client is a world leading business process enterprise. Our client’s services, technology, and expertise, enable workplaces from small businesses to large global enterprises to operate more effectively and focus more on what matters most: the real business. 

They provide IT outsourcing services, including data processing, healthcare solutions, finance support, transportation solutions, and customer relationship management services, to commercial and government organizations in more than 160 countries.

The successful candidate will be educated to degree-level or Masters level, with strong communication and management skills, and extensive experience in managing large accounts and a business such as a 300-seat call-center.

English Level	Fluent (TOEIC 865-)
Japanese Level	Native Level
Salary	JPY - Japanese Yen JPY 15000K Over

Desktop Engineer

"The perfect fit for your Profession"

We have a great opportunity in Sendai City, Miyage Prefecture for a Desktop Engineer to work in a team of user-support and quick-response to resolve end-user problem, in this role you will have the opportunity to strengthen your knowledge and skills, the responsibility of this position includes;

• Providing end-user technical support including, hardware/software installations, configuring hardware, troubleshooting and correcting H/W and S/W problems, and resolving day-to-day system problems for client/customer and/or ACS end-users.
• Working on fairly complex assignments (and/or portions of larger, complex assignments).
• Performing a full range of technical support activities.
• Performing as a member of quick-response user-support team and generally works under deadlines, operating independently to resolve end-user problems.
• Considerable end-user interface by phone and/or in-person.

Requirements

• Degree or equivalent education and experience
• Minimum of 3-5 year(s) working experience as System /Security Engineer
• Knowledge in Windows 2003 Server environment Active Directory
• Knowledge in GFI LanGuard, CriticalWatch, MBSA security tool
• Knowledge in System Management Server 2003 & SQL
• Knowledge in DELL Servers PowerEdge, Power Vault
• Avaya VOIP with call center knowledge process added advantage
• Able to work on rotation shift 24/5
• Experience in managing McAfee Server and DAT updates
• Experience in WSUS Server and patch distribution.
• Experience in SCCM/SMS 

Great opportunity for "SALES AND TRADING ASSISTANT"

"Sales and Trading Assistant"

"We are looking for an energetic and commercially-oriented person who can add energy to our client's Japanese team and help aggressively grow its business in Japan".

You will be responsible for various sales and trading tasks, including: lead generation, sales, and order fulfillment. (including arranging collection of products at the port and delivery to the customer).

Although our client's business is bulk chemicals trading, you do not need to have experience in the chemical trading business as our client will provide full training for you.

The most important considerations are to have excellent Japanese and English communication skills, to have a positive, hard-working and energetic attitude, to be able to learn quickly, and to be able to create long-lasting and profitable business relationships between our client and its customers.

Your work will include:

* Assisting the further development and expansion of our client's trade with new suppliers and customers.

* Communicating and coordinating information between sales, administration, logistics, and distribution.

* Sales promotions, including generating and following-up new sales leads.

* Assisting the negotiating of sales contracts.

* Fulfilling orders, including: actively monitoring goods in transit, arranging bulk and container shipments with various shipping lines and their agents, ensuring proper delivery, and ensuring customer satisfaction.

Contact me NOW: rysmel@venturejapan.com

Position Type	Compensation
Full Time, Permanent	JPY3000K - JPY5000K
Key Skills	Industry
Logistic, Sales, Inventory, Distribution,	Chemical

Aspiring for a Japanese Market Entry?

Trouble with Japanese Business Entry? Who you gonna need??

"Call VJ"

Now what is VentureJapan?

"VentureJapan" A guide to doing business in Japan, starting a Japanese company, recruiting Japanese employees and distributors, Japanese business culture, customs and phrases. 

Lead yourself and your company in the right path contact "VentureJapan" we provide the following services:

* Japanese Market Entry
* Japanese Business Strategy
* Japanese Business Support
* Japanese Brand Localization
* Japanese Tax Structuring
* Japanese Company Incorporation
* Japanese Branch Office Registration
* Recruiting


Contact us now and discuss your future success!!

enquiries@venturejapan.com

Venture Japan K.K.
MG Meguro Ekimae Bldg. 7F
2-15-19 Kamiosaki
Shinagawa-ku
Tokyo
141-0021 Japan

For immediate consultation call:

81.3-5447-8555 (from outside Japan)

03-5447-8555 (from within Japan)

Mechanical Engineer for Solar Power Company

Solar Power, Bio-mass, renewable energy are phenomenal business, professional engage to this type of business is quite hard to find. Each executives have their own aspirations of success!

We would like to get the attention of all Mechanical Engineer, we have a client which is planning to hire a Mechanical Engineer and we would like to introduce you to them, as we believed that you might lead them to success.

"Sales Manager in Japan"

Asphalt Plant Manufacturer's 

"Sales Manager"

To all Sales Manager who has experience working in "asphalt plant manufacturer" I am glad to inform you that one of our client  is currently waiting for your resume to be submitted.

Send me your resume at rysmel@venturejapan.com.