"IT Site Manager-Saitama"

Great opportunity for you!

IT Site Manager in Saitama

We have an excellent and challenging opportunity for an IT Site Manager for a global company’s call-center business unit in Saitama Prefecture.

The IT Site manager will own the IT responsibility for a 400+ work at home call center seats. This is a hands-on role with lite staff management. The appropriate candidate will take direction from the IT Director and the site Operations General Manager. 

【Primary Job Duties and Responsibilities】
◆   Manages the planning, development, and installation of network systems by evaluating current and future           business requirements.
◆　Ensures all software and hardware products are compatible with network integration.
◆　Manages the installation, maintenance, and monitoring of the organization’s local area network system.
◆　Directs and controls the activities of design, analysis, planning, and implementation of network components.
◆　Oversees the development and evaluation of network performance criteria and measurement methods.
◆　Manages the testing and analysis of all components of network facilities to ensure operational status.
◆　Identifies network problems and oversees resolution of problems.
◆   Drives the planning, design, implementation, organization, and operation of the data communications                 network.
◆　Manages voice, data, and video communication systems throughout the organization, including the planning,       design, installation, and maintenance of networks in support of information systems.
◆　Directs and manages the research, design, planning, and development of new advanced network                        technologies, network components, and radio frequency and/or wireless transmission.
◆　Monitor network statistics. (All of the above 90%)
◆　Perform any additional responsibilities as requested or assigned. (10%)

Company Information:

Our clinet is a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. 

They provide business process outsourcing and information technology solutions to world-class commercial and government clients.

Qualifications:

◆　Bachelor’s degree in Information Systems, Computer Science or comparable formal technical training and            certification; or equivalent work experience.
◆　Experience working in a multi-domain Windows enterprise environment
◆　Experience working with Mac workstations
◆　Experience working with Cisco routers and edge switches
◆　Experience with security policy & procedure
◆　Must possess good organizational skills with ability for analysis, accuracy and details.
◆　Must be able to work independently, be resourceful and action-oriented.
◆　Must be able to work flexible schedule when projects or problems warrant it.
◆　Excellent oral and written communication skills, including presentation skills. 
◆　Superior customer service and interpersonal skills.
◆　Effective analytical, problem-solving and decision-making skills.
◆　Project management skills; ability to prioritize and handle multiple issues and projects concurrently.

◆   Fluent in Japanese and English

Interested? 

Email me now at rysmelg@venturejapan.com and send us your most updated resume. 

Who knows it might be you!...........................................................................:)

"Success in RECRUITMENT"

A very interesting, brain melting part of the industry. Recruiting isn't just about searching for Executives, it's not just about providing Executives; it's to know and determine an Executive! 

Looking for the right person for a specific position is easier said than done, to find the right person; you must have a wide range of understanding and imagination of what the person must be like, from characteristics, attitude, skills and experience.

Great opportunity for Senior Trainer Executive!!...

We have a great opportunity in Saitama (Shintoshin train station) for a Trainer Executive to perform in a team of professionals, in this role you will have the opportunity to strengthen your knowledge and skills, the responsibility of this position includes;

• Supervise, coach and provide direction to one or more trainers. 

• Design and develop training and development programs based on the organization and individual       needs. 

• Managing the delivery of training and development programs and devising a strategy for the               organization. 

• Producing training materials for in-house courses. 

• Evaluating the training and development of the programs, revising programs as necessary in order       to adapt to the changes that occur in the work environment. 

• Understands E-learning techniques.

Our client is a world leading enterprise for business process and document management, their services, technology, and expertise enable workplaces - from small businesses to large global enterprises - they operate more effectively and focus more on what matters most- the real business; IT outsourcing services, including data processing, healthcare solutions, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. 

The company also provides extensive leading-edge document technology, services, software and genuine supplies for graphic communication and office printing environments of any size, they serve more than 160 countries.

Requirements:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree   in Computer Science/Information Technology or equivalent. 

• Required skill(s): Design training modules, Coach, evaluate training programs. 

• At least 3 year(s) experience of working in the related field. 

• Specialized in Training & Development or equivalent. 

If you are interested please email us your English and Japanese resume in word document version at rysmel@venturejapan.com.

English Level                         Fluent (TOEIC 865-)
Japanese Level                      Native Level
Salary                                   JPY - Japanese Yen JPY 5000K - JPY 7000K

Excellent opportunity for Excellence Quality Assurance Analyst!!

We have a great opportunity in Saitama (Shintoshin train station) for a Quality Assurance Analyst to perform in a team of professionals, in this role you will have the opportunity to strengthen your knowledge and skills, the responsibility of this position includes;

• Validating the compliance of project team deliverables and process to organizational standards.

• Preparing the quality presentations and facilitate precise quality reviews with upper management.

• Training project teams in project methodology and quality process. 

• Developing and documenting internal process for support of Quality Assurance activities. 

• Establishing, tracking, analyzing and reporting on key quality metrics. 

• Promoting a culture of quality awareness.

Our client is a world leading enterprise for business process and document management, their services, technology, and expertise enable workplaces - from small businesses to large global enterprises - they operate more effectively and focus more on what matters most- the real business; IT outsourcing services, including data processing, healthcare solutions, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. 

The company also provides extensive leading-edge document technology, services, software and genuine supplies for graphic communication and office printing environments of any size, they serve more than 160 countries.

Requirements:

• Candidate must possess at least a Diploma, Bachelor's Degree, Post Graduate Diploma or Professional Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.

• At least 3 year(s) experience of working in the related field.

• Preferably Senior Executives specialized in IT/Computer - Software or equivalent. Job role in Software Quality Assurance or equivalent.

• Effective communication, interpersonal, organizational and planning skill.

• Experience practicing QA methodologies throughout the entire software development.

• Ability to interact and communicate effectively with all levels of management and users.

• Ability to work well with interdisciplinary, geographically dispersed teams.

• Strong analytical problem solving skills.

• Functional in Microsoft Office applications (MS Project, Word, Excel, PowerPoint and Visio).

• Thorough understanding of project management and software development. 

If you are interested kindly send your English and Japanese resume in word document version at rysmel@venturejapan.com.

English Level                         Fluent (TOEIC 865-)
Japanese Level                      Native Level
Salary                                   JPY - Japanese Yen JPY 4500K - JPY 5000K

Operations Manager (Call-Center)

We have an exceptional and challenging opportunity for an Operations Manager for a global company’s 300-seat call-center in Saitama (Shintoshin train station).

This is a perfect role for an experienced operations manager who wants to strengthen his or her knowledge and skills within a very professional and globally successful environment.


This position’s responsibilities include:

• Directing all activities associated with the 300-seat call-center’s operations, including developing and implementing system policies and procedures.

• Establishing performance and service standards.

• Developing and implementing processes for operational improvements to enhance the efficiency and effectiveness of operations.

• Ensuring the call-center achieves productivity, service, and quality standards.

• Developing call-center budget and cost controls.

•All other duties as assigned by the Strategic Business Unit Manager.


Our client is a world leading business process enterprise. Our client’s services, technology, and expertise, enable workplaces from small businesses to large global enterprises to operate more effectively and focus more on what matters most: the real business. Our client provides IT outsourcing services, including data processing, healthcare solutions, finance support, transportation solutions, and customer relationship management services, to commercial and government organizations in more than 160 countries.

The successful candidate will be educated to degree-level or Masters level, with strong communication and management skills, and extensive experience in managing operations for a business such as a 300-seat call-center.

For interested candidate please provide your English and Japanese in word document version resume to rysmel@venturejapan.com.

English Level                         Fluent (TOEIC 865-)
Japanese Level                      Native Level
Salary                                   JPY - Japanese Yen JPY 12000K Over
Other Salary Description       Commuting/Transportation Allowance, Social Insurance
Holidays                               Five-Day Workweek, Paid Holidays, Sick Leave, Child-care Leave

Excellent Opportunity -"Strategic Business Unit Manager"

We have an excellent and challenging opportunity for a Strategic Business Unit Manager (General Manager) for a global company’s call-center business unit in Saitama (Shintoshin train station).

This is a perfect role for an experienced business manager who wants to strengthen his or her knowledge and skills within a very professional and globally successful environment.

This position’s responsibilities include:

• Managing a large client account to ensure profitability and customer satisfaction.
• Overseeing and managing all operations of the business unit, including:
• Setting-up a 320-person call-centre in Sendai City.
• Overseeing the operation of the call-centre, with overall responsibility for service delivery, sales, operations, IT, HR, and facilities.
• Profit and loss responsibility and overall control of planning, staffing, budgeting, managing expense priorities, and implementing changes to methods of the business unit.
• Providing budget analysis, labor planning, problem resolution, and coordination of activities between client and company personnel.

Our client is a world leading business process enterprise. Our client’s services, technology, and expertise, enable workplaces from small businesses to large global enterprises to operate more effectively and focus more on what matters most: the real business. 

They provide IT outsourcing services, including data processing, healthcare solutions, finance support, transportation solutions, and customer relationship management services, to commercial and government organizations in more than 160 countries.

The successful candidate will be educated to degree-level or Masters level, with strong communication and management skills, and extensive experience in managing large accounts and a business such as a 300-seat call-center.

English Level	Fluent (TOEIC 865-)
Japanese Level	Native Level
Salary	JPY - Japanese Yen JPY 15000K Over

Desktop Engineer

"The perfect fit for your Profession"

We have a great opportunity in Sendai City, Miyage Prefecture for a Desktop Engineer to work in a team of user-support and quick-response to resolve end-user problem, in this role you will have the opportunity to strengthen your knowledge and skills, the responsibility of this position includes;

• Providing end-user technical support including, hardware/software installations, configuring hardware, troubleshooting and correcting H/W and S/W problems, and resolving day-to-day system problems for client/customer and/or ACS end-users.
• Working on fairly complex assignments (and/or portions of larger, complex assignments).
• Performing a full range of technical support activities.
• Performing as a member of quick-response user-support team and generally works under deadlines, operating independently to resolve end-user problems.
• Considerable end-user interface by phone and/or in-person.

Requirements

• Degree or equivalent education and experience
• Minimum of 3-5 year(s) working experience as System /Security Engineer
• Knowledge in Windows 2003 Server environment Active Directory
• Knowledge in GFI LanGuard, CriticalWatch, MBSA security tool
• Knowledge in System Management Server 2003 & SQL
• Knowledge in DELL Servers PowerEdge, Power Vault
• Avaya VOIP with call center knowledge process added advantage
• Able to work on rotation shift 24/5
• Experience in managing McAfee Server and DAT updates
• Experience in WSUS Server and patch distribution.
• Experience in SCCM/SMS